Once the patient joins you will be able to hear/see them in the Skype window. You should note that the SMS number it comes from is a 'recycled' number, so it's not unique to you and shouldn't be considered your contact information - but you can see replies from the patient to that number for a short window via the Review Simple SMS screens (we will not cover that here).
#Skype stupe install#
They should use the links to install Skype if they haven't already done so, or/and then trigger to join the meeting.Īs mentioned above, you may like to use other staff in the practice as 'guinea pigs' for this purpose, so that they can experience and advise patients if needed. The patient will receive an SMS similar to the below. Link from within Skype and try pasting again). Put your cursor after the word "click " and press CTRL+V to paste the Skype link you copied earlier (if nothing pastes, re-click Share Call Link -> Copy. Do not click SMS Remind - that will take too long to send to them, we need it sent immediately, which is what this bottom option will do.Ħ. In the Choose Task Window, click SMS Patient. Perhaps you can do a standard phone consultation instead.ģ. Perhaps you can via email instead, but we will not provide instructions for that here. If no valid mobile then you can't send the Skype link easily, and this guide does not apply to this patient. Click the appointment you want, they will likely be the one In Service, and check their Mobile Number down the bottom.Ģ.a. Open Medilink -> Appointment Book Screen.Ģ. This is what you need to do for each Telehealth Consultation.ġ. Check that your audio and video are working. Make sure you have your Microsoft account details handy and enter them in as requested (or you can also create an account here too - we will not demonstrate that).ĥ. You will now be taking through a sign-in step. Run the Skype install file that downloads.Ĥ. For instance, we suspect many users will use the mobile versions, so maybe use reception staff as testers for these and the whole process.ģ.
Obviously, you are not tech support for them (and Medilink can't provide Skype install materials and support generally to patients), however, it may be worthwhile having yourself & reception staff familiarise themselves with the install process if asked.
#Skype stupe how to#
Note: your patients will go through a similar experience to this and may ask how to do this. Check if Skype already installed & functional on this computer.ġ.a. The idea being you will manually paste in the Skype link for each unique meeting.ġ. YOUR_PRACTICE YOUR_PHONE please install and click Look under Message Formats for one called "Skype Format" (or similar).ħ. Otherwise, if you get an error, please check your credits and/or contact Medilink.Ħ.
#Skype stupe password#
Your Username and Password should already be filled in, check that you can click Login successfully.ĥ.a You should get a Login successful message.ĥ.b. Look in the tray notification area for a light blue icon (with a small phone) called Medilink SMS. Tick Create SMS Reminders and Send & Receive SMSes.Ĥ. Medilink -> Accounting Screen -> File Menu -> General Options.Ģ. the one you are using to connect to your Remote Desktop Server.ġ. However, the Skype setup itself should *always* be done on a local PC, i.e. Medilink Hosted), please do the Medilink setup via your normal remote connection. Note: For Remote Desktop Server users, (e.g.
#Skype stupe free#
We suggest creating a non-personal one for this purpose - you can create a free one here:
Optional if you just want voice calls only (although in that case, you may prefer to simply call the patients).
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